Questions to Ask a Roofer Before Hiring
Harbert Roofing is dedicated to the craft of roofing. That’s why we want you to be informed, whether you are one of our customers or not.
Installing a new roof or repairing a weathered one is a big step. Your roof protects you from the elements, keeps your loved ones safe and dry, and can look good while doing it. Whether this is a brand-new roof for a brand-new home, a complete reroof, or just a few repairs, use this checklist to vet your roofing contractors.
5 General Questions to Ask a Roofer
Are you licensed and insured?
Make sure their license and insurance policies are current.
How long have you been in business?
Look for a business that has been established for a while and has a solid reputation. Harbert Roofing has served Northern California and beyond since 1980.
Do you use subcontractors?
This is important because subcontractors may not be affiliated with the roofing company you’re speaking to. Make sure who you’re talking with is actually the company doing the work.
Do you have a portfolio I can see?
Portfolios can help you get a feel for the company’s past projects and level of experience. See Harbert Roofing’s online portfolio as an example.
Do you have any references?
References are important for any business! Harbert Roofing has references from community members dating back to when we first established.
These questions establish the experience level of a roofing contractor. If you’re satisfied with their answers, move onto specific questions about your project.
10 Specific Questions to Ask a Roofer
What steps do you take to ensure the safety of my home?
Roofing contractors should take steps to protect your property and possessions.
What is the training and experience of your crew?
Asking this question ensures you know how skilled those working on your home are. This is especially important for tile and metal roofs, as not all roofers have the expertise and training to properly install them.
How will you protect my gutters?
This question is important for roofers because, if used wrong, ladders can potentially damage your gutters. Companies like Harbert Roofing that use standoffs or ladder stabilizers make sure to protect them!
How will you protect my lawn and/or plants?
Due to the nature of roofing, material may accidentally fall off the roof during your project. Roofing contractors should use tarps, plywood and even catch-alls to protect your lawn and plants.
What will happen if it rains or snows?
Weather can be unpredictable. Make sure your roofing contractor has a plan for the worst.
Why do you think I need a reroof?
Homeowners may not know they need a reroof until it’s too late. Roofing contractors are experts when it comes to roofs, and they should take time to explain their reasoning to you.
How will you remove my old roof?
This goes along with protecting your home and lawn from any accidental damage. Their answer should give you peace-of-mind.
Who is my contact for the project?
This is one of the most important questions to ask. If you have any additional questions or if issues arise, it’s great to know who to talk to.
How is payment handled?
Establishing how payment is handled upfront can alleviate complications later.
What are the warranty options for my roof?
Roofing contractors use a variety of materials, so your warranty options will depend on the type of roof installed and the manufacturer of your material. For additional protection, Harbert Roofing also offers a three-year labor warranty.
Asking these questions should give you peace-of-mind that your roofing project is in good hands. If you are looking for a certified and longstanding roofing contractor in Northern California and beyond, you can contact Harbert Roofing Inc. online or at 530-223-3251.